Software Development
And Support
At Paloma Technologies, we offer skilled development teams that work relentlessly to help businesses solve complex challenges through dedicated, custom solutions. We pride ourselves on end-to-end development, ensuring that our clients can turn to us for everything from the development of prototypes to QA testing and implementation, guaranteeing streamlined results!
Our software solutions always aim to fit your need and vision. We accomplish this by:
- Facilitating software integration for streamlined operations
- Developing cross-platform solutions that function across environments
- Providing best-practice approaches that accelerate solution delivery
- Integrating updates and patches that keep your solutions on the cutting edge
Why Agile Development Matters
Our focus on Agile development methodologies for all our projects means that your project will be built quickly, with constant user testing and input from you at regular intervals. This approach means that we’re able to always provide a product that's designed to your exact specifications and needs.
As a proud member of the Agile development community, we approach all projects with an eye towards speed, innovation, and flexibility. Our goal is to develop custom solutions that meet your immediate needs and allow you to grow. Whether you need a mobile app or a new inventory management system, our team of developers can help.
At Paloma Technologies, we are proud to offer a full range of software development and support services, including:
- Developing custom software that meets your needs
- Maintaining and improving existing software and systems
- Testing and QA for new applications and updates
Our IT Support
With the increasing complexity of the IT infrastructure available to businesses, there are also an increasing number of things that can go wrong. That’s why Paloma is here to offer all of the support businesses need to reduce IT downtime. Our support teams are quick to respond to any incident and well-versed across enterprise applications and hardware in order to offer exceptional support.
Assured Uptime
When your systems go down, your business is at a standstill. Our remote support teams will help make your job of reducing the likelihood of this occurrence easier by taking some of the burden off of your shoulders. Our trained technicians are here to address standard hardware and software errors, reducing downtime through reliable support. With Paloma by your side, you'll find reliable remote support that not only works to solve the problem at hand but also helps your team understand the underlying issues so they can prevent similar issues from compromising their future productivity.
Benefits Of Using Our Remote Support Desk
We believe that when you're investing in IT support, it should be more than just a one-off solution. You should have access to teams of friendly experts who are happy to help you get the most out of your time and money. We accomplish this by offering several key benefits:
Swift Problem Resolutions
Having access to trusted, actual experts just a call away ensures the difficulties you are encountering are resolved quickly and reliably.
Analysis of Problematic Areas
Our support team deals with the reported issues and takes time to analyse possible root causes to ensure problems do not reoccur.
Availability of Multi-Disciplinary Experts
Our support team is trained and experienced across a wide range of technical issues, ensuring you can leverage exceptional support.
Infrastructure Support
Our infrastructure support services guide businesses towards optimal IT performance by proactively monitoring and maintaining every core system. We not only examine your operating environment as a whole but also assess individual system components, enabling us to identify even small areas of inefficiencies that can be holding your business back.
Diligent Monitoring And Maintenance
The IT landscape is consistently evolving. In response, Paloma Technologies strives to take a proactive approach to monitoring and maintenance in order to ensure our clients avoid sudden, unexpected challenges or downtime.
When working with hardware that requires regular attention, timely maintenance and monitoring play a significant role in preventing future issues. Working collaboratively, our personnel can identify critical areas in the system and implement structured maintenance schedules designed to deter common infrastructure issues from arising. Our enthusiastic approach will ensure our clients experience the smooth running of services without recurring outages.
Comprehensive Infrastructure Solutions
A business must have a robust infrastructure that allows it to adapt to challenges as they emerge to achieve success. We offer the right advice alongside expert-level implementation support to help ensure that our clients have the right technical tools to run smoothly and efficiently. We also work with businesses to help them optimise their existing infrastructure performance while offering advice on new and emerging technologies that can benefit companies of all sizes.